Financial Ombudsman Service Archives

29

June 2022

Scams and Customer Service Issues Drove Complaints to the Financial Ombudsman Last Year

During the 2021-22 financial year, The Financial Ombudsman Service (FOS) received 9,370 complaints f […]

24

February 2022

Premium bank accounts, offering insurance cover and other perks, attract some of the highest numbers […]

01

June 2021

The number of complaints filed with the Financial Ombudsman Service (FOS) spiked over the last 12 mo […]

28

August 2020

Consumers have lodged 3,500 complaints related to coronavirus with the Financial Ombudsman Service ( […]

13

February 2020

The PPI scandal rolls on, as consumers unhappy with their lenders’ handling of complaints filed tens […]

28

January 2020

Subprime lender Amigo has put out the ‘for sale’ sign as customer complaints have soared, despite th […]